PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Terms of Sale

Buying from Canadian Coin & Currency is safe and easy, with fast shipping or free in-store pick up.  Our goal is to make adding to your collection a great experience.

Most items are one of a kind or available in limited quantities, and may be subject to prior sale.  In the unusual event that an item ordered is no longer available, we will contact you to discuss options.  We may be able to offer a similar item, or we can cancel this product from the order.

Our prices can be viewed in both Canadian and U.S. dollars.  However, all e-commerce web orders are processed in Canadian funds.  Customers wishing to purchase and have their orders processed in USD may contact us directly to request USD order processing.  The USD prices on our web site are to provide an indication of pricing only.  At the time of purchase, current exchange rates will apply. 

Prices are subject to change without notice.  We reserve the right to limit quantities.

Taxes for Canadian Customers

Canadian sales tax is applicable only to orders shipped to a Canadian address. Most pure silver and pure gold items are Tax Exempt, regardless of the shipping destination. Taxes for individual provinces and territories are as follows: British Columbia 5% HST; Alberta 5% GST; Saskatchewan 5% GST, 5% PST; Manitoba 5% GST, 7% HST; Ontario 13% HST; Quebec 5% GST, 9.5% PST; Newfoundland 15% HST; Nova Scotia 15% HST; New Brunswick 15% HST; Prince Edward Island 5% GST, 10% PST; Northwest Territories 5% GST; Nunavut 5% GST; Yukon Territory 5% GST.

Please note, if an item is Tax Exempt, this will be noted on your order before checking out.

Taxes on Shipments Outside Canada

Canadian sales tax does not apply to orders shipped to addresses outside Canada.  For shipments to the U.S.A. or for other International shipments, duties and/or brokerage charges may apply at your destination.

International Orders

We welcome orders from customers outside of Canada and the U.S.A. However, please note that secure confirmed payments for all international orders must be received prior to shipping.  While we are unable to accept international payments by credit card or Paypal, we are pleased to accept wire transfers or other approved electronic fund transfers.  Please contact our sales team who will be happy to assist you with your purchase.  Shipping is billed at the actual shipping cost to your destination and can be confirmed at time of order.

Payment Options

Most online orders can be immediately processed by credit card using VISA or MasterCard.  Canadian Coin & Currency reserves the right, at our sole discretion, to require an alternate method of payment other than credit card for any order we deem to be necessary. Items purchased by credit card can be shipped only to the billing address of the credit card provided.  If you wish to have your package delivered to a PO Box or alternate address, you must provide secure cleared payment by bank draft or wire transfer.  If you would like to pay by wire transfer or other electronic fund transfer, bank draft or postal money order, please contact info@cdncoin.com.

First Orders over $3000

Should your first order with Canadian Coin & Currency be over $3000 we may, at our sole discretion, require that payment be made by a secure method such as bank draft or wire transfer in order to comply with our Anti-Fraud protocol.  Your credit card will not be charged, but is required to reserve your online purchase.  We will contact you immediately with instructions should an alternate method of payment be required. Subsequent purchases may be processed by credit card once an ongoing customer relationship has been established.

Shipping Costs and Options

Canada Standard - for orders up to $250 - $8.99
Canada Xpress - for orders up to $1000 - $14.00
Canada FedEx - for all orders - $22.00

United States Canada Post Express Post - for all orders - $28.00

Packages that are large, bulky or heavy may be subject to an additional shipping charge above our standard shipping rates.

Combining Orders

Canadian Coin & Currency does not automatically combine multiple orders to the same address, and cannot guarantee that we will be able to do so.  Upon direct request, we will attempt to combine orders that are placed within 24 hours of each other, or if there are outstanding items on backorder.

Delivery Times

Most items are shipped within 2 to 5 business days, Monday through Thursday. Delivery times will vary according to the selected shipping method.  For security reasons, we do not ship on Fridays.  Occasionally, items may be on backorder or awaiting delivery from the Royal Canadian Mint and may be delayed.  If your order will be delayed, we will advise you by email.

Free Shipping On Selected Orders

Simply look for the logo to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for 'Free Shipping' total $150 or more, your order ships FREE!

Free shipping may not qualify for orders:
- Shipping outside of Canada
- Weighing more than 3.5lbs.
- That contain both qualifying and non-qualifying products

Local Pick Up at our Retail Showroom: 10355 Yonge Street, Richmond Hill, Ontario, Canada

We welcome you to pick up your order at our retail showroom in Richmond Hill, Ontario (North Toronto).  Please do not come to pick up your order until you have received a Pickup Confirmation email.  There is no charge for in store pick up.  If you require same day pick up, please contact us by email or telephone, and we will do our best to accommodate your request.

Return Policy

Canadian Coin & Currency respects your right to change your mind. If, for any reason, you are not satisfied, we offer an unconditional 15 day return/exchange policy. Send us your items securely packaged using a reliable shipping service with tracking.

Returned items should be addressed to:
Canadian C & C., Returns Dept.
10355 Yonge St., Richmond Hill, ON  L4C 3C1

As soon as we receive your package, we will call or email you to acknowledge its safe arrival. All returns are subject to authentication. All items must be returned in the original packaging in which it was received, along with all certificates, etc., together with a copy of the original invoice or sales receipt. Any items altered from their original shipping state will not be accepted for exchange or return. 

To return or exchange goods, we ask that you contact us prior to shipping.  Once your return shipment is received, we will follow up with you and either replace the unsatisfactory item or issue a refund of the purchase price (excluding shipping and handling).  The refund for your product will be credited in the same payment manner.  While you may return an item for any reason, we will appreciate you indicate the reason for the return so we may continue to improve our product offerings and service.

For items ordered as sets, collections or bundles, the full set is to be returned for any refund or exchange.

Please note, we are not responsible for loss or damage that occurs to items prior to their arrival at our facility.  Please ensure your items are securely packaged for their return.

Cancellation Policy

Subscription Cancellations

If you choose to cancel your subscription after the first issued coin, a cancellation fee of 25% of the purchase price of the remaining coins in the subscription may be applied. The cancellation fee will be charged to your credit card at the time of cancellation.

Lay-Away or Divided Payment Options

Canadian Coin & Currency recognizes that rare or unique items may become available at a time when it is not convenient to pay in full for the product.   We are pleased to offer a Lay-away or Divided Payment option to facilitate our customers.  This option requires a minimum of 25% payment at the time of order, and full payment of the balance within six months.  This service can be customized to meet your needs, including the option to pay the balance on your credit card in up to three divided monthly payments. 

Items ordered using this service will not be shipped until payment is complete, but will be securely held by Canadian Coin & Currency exclusively for the customer.  Items ordered using the lay-away or divided payment option can be cancelled by the customer without penalty up to 15 days after the order date.  After this time, lay-away items are final sale.  If a customer fails to pay the remaining balance on a lay-away item, a fee of up to 25% of the purchase price may be charged as a service and administrative fee, and may be deducted from the initial deposit.

Commitment to Service

Canadian Coin & Currency is committed to providing Canada's best selection of collector coins and bank notes with easy ordering options and top quality service.  We welcome you to provide us with your feedback so we can continue to improve and always meet or exceed your expectations.  Please email us at CustomerService@cdncoin.com.

Terms & Conditions

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Canadian Coin & Currency. The collective work includes works that are licensed to Canadian Coin & Currency. Copyright 2003, Canadian Coin & Currency ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Canadian Coin & Currency or purchasing Canadian Coin & Currency products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Canadian Coin & Currency or to purchase Canadian Coin & Currency products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Canadian Coin & Currency. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Canadian Coin & Currency used in the site are trademarks or registered trademarks of Canadian Coin & Currency

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Canadian Coin & Currency disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Canadian Coin & Currency does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Canadian Coin & Currency does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Canadian Coin & Currency shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Canadian Coin & Currency has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Canadian Coin & Currency product is mistakenly listed at an incorrect price, Canadian Coin & Currency reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Canadian Coin & Currency reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Canadian Coin & Currency shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Canadian Coin & Currency without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Canadian Coin & Currency may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Canadian Coin & Currency.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Canadian Coin & Currency products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Canadian Coin & Currency products) must be commenced within one (1) year after the claim or cause of action arises. Canadian Coin & Currency's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Canadian Coin & Currency may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Canadian Coin & Currency or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Canadian Coin & Currency does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Canadian Coin & Currency is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Canadian Coin & Currency reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Canadian Coin & Currency in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Canadian Coin & Currency, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Canadian Coin & Currency may link to sites operated by third parties. However, even if the third party is affiliated with Canadian Coin & Currency, Canadian Coin & Currency has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Canadian Coin & Currency. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Canadian Coin & Currency seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


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